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Charvel Pro-Mod DK24 HH 2PT CM Electric Guitar With Bag 2969411503 - Gloss Black

Charvel® turns modern high performance on its head with the new Pro-Mod DK24 HH 2PT CM, a brazen instrument for the progressive guitarist searching for an unparalleled spectrum of sound.

Guitar Inspection

Why would you buy your guitar anywhere else?

Raj Musicals makes sure that shopping for a guitar or bass on our site is as exciting and reassuring as it is in person. That's why we go to great lengths to carefully inspect, play test, individually photograph, and weigh every stringed instrument. In fact, we put trained eyes and hands on hundreds of guitars and basses every week, because we want each one to arrive just as you had imagined, leaving you totally satisfied with your new instrument. We do this simply because it's the right thing to do.

 

Nature

 

Guitar Inspection* Checklist

Taking the guesswork out of buying your next guitar online.

Our detailed Inspection ensures that each instrument is shipped in factory-fresh condition and ready to play. Plus, our professional technicians, inspectors, and luthiers are trained in factory specifications and tolerances and steeped in years of customer feedback.

 

Cosmetic & Construction Inspection
   Inspect & Polish Body
   Fingerboard Surface (No Damage)
   Neck & Neck Joint
   Strings (Not Rusted)
   Inlays (No Damage)
   Binding (No Damage)
   Frets (Not Rusted)
   Headstock (No Damage)

 

Hardware Check
   Motion / vibration test
   1 Bridge (Not Rusted) (No Crack)
   Tuning Machine Head (Not Scratched)
   Strap Buttons
   Truss Rod Cover
   Pickguard (No Scratches)
   Output Jack (Tight Fitting)
   Switches (No Scratches)
   Volume & Tone knobs (No Scratch)
   Pickup Screws & Springs
   Neck Joint Screws / Bolts
   String Trees
   Battery compartment (Tight Fit)
   Locking Nut
   Place Tremolo Arm & Check
   Check L Keys

 

Electronics Testing
   Output Jack (No Glitching Sound)
   Pickup Switching (No Noise Sound)
   Volume & Tone Knob (No Glitching Sound)
   Pickup Spliting / Tapping (No Extra Noise)
   Onboard Battery (If Any)
   Humbucker Pickups (Working)
   Single Coil Pickups (Working)

 

Playability Check
   Check Tuning Machines & Tune to Pitch
   Stretch Strings & Tune to Pitch
   String & Saddle Position
   Neck Relief
   Frets (No Buzzing Sound)
   Action Height
   Intonation
   Pickup Height
   Tremolo System
   Play Test all Notes on the Fretboard
   Play Test variety of half&Whole Step Bends
   Play Test a variety chords & Styles

 

Tune & Polish
   Tune to Pitch (D tune before packaging)
   Polish Instrument

 

Nature

 

Is the 55-point Inspection the same as a "setup"?

Our Inspection points is different than a setup, because our inspection ensures that the instrument meets manufacturer tolerances, whereas a setup tailors the guitar to a player's specific preferences. A setup typically involves our world-class Guitar Workshop installing your preferred strings, adjusting to a requested action height, and even installing new pickups or other parts. If you would like your instrument set up before it ships, simply tell your Sales Engineer. They'll be happy to oblige.

Charvel Pro-Mod DK24 HH 2PT CM Electric Guitar With Bag 2969411503 - Gloss Black

Charvel® turns modern high performance on its head with the new Pro-Mod DK24 HH 2PT CM, a brazen instrument for the progressive guitarist searching for an unparalleled spectrum of sound.

100% Secure Shopping

Shopping at Raj Musicals is 100% Safe.

We understand that security is essential when buying online.
That's why we have worked hard to create one of the safest online shopping environments in the
industry.

Genuine Product

Free Technical Support

1 Year Warranty

ONE YEAR WARRANTY

One Year Manufacturer's warranty is available on this product.
Products which are under Warranty and having manufacturing defects shall be repaired by Authorized Service Centres ("FREE OF COST") Customer shall show purchase-bill (and original Warranty card, if provided) for availing warranty service. The Warranty is valid within India only. Please contact us for further information regarding contact details of Authorized Service Centres for your product.

LIMITATIONS AND EXCLUSIONS 
The following items are NOT covered by this warranty.

Accessories are not covered under Warranty.

  • USB Cables, Power adapters or any accessory item are not covered under warranty.
  • Fret wear, saddle wear, nut wear, strings and batteries.
  • Any kind of routine maintenance, setups or adjustments
  • Damage to finishes or cracks, splitting, or warping of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, body salts and acids of perspiration, guitar straps, guitar stands/hangers made from vinyl, plastic, rubber or other synthetic materials, any other chemicals or non-approved polishes.
  • Any damage to an instrument resulting from customization or modification from factory
    standards.
  • The cleaning of controls or contacts of electronics due to exposure to dirty, dusty, or otherwise contaminated environment.
  • Damage caused by battery leakage.
  • Normal wear and tear on any part of the instrument, case or gig bag including plated surfaces, pickguards, zippers, clasps, handles, latches, case hardware etc.
  • Any instrument, whose serial number is missing, altered or tampered with in any fashion.
  • Instruments that have been serviced by unauthorized persons.
    For complete details on warranty, please contact us.

Money Back Guarantee

MONEY BACK GUARANTEE / RETURN POLICY FOR ONLINE SHOPPING AT WWW.RAJMUSICAL.COM

10-DAY 100% SATISFACTION GUARANTEE

If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 10 days from the Delivery date.

RAJ MUSICALS only accepts returns made within the first 10 days from delivery.

Should you find it necessary to return any merchandise, it must be shipped within this 10-day guarantee period. All returned items must be in the original packaging complete with all components including the warranty card and owner’s manual and show no signs of wear or abuse.Please pack the item properly, as it was delivered to you, so that there is no damage or dents during return shipment process. Otherwise the return will either be refused or subject to a 15% restocking fee.

Refunds are made for product value only, excluding shipping and handling charges, unless you have received a damaged or defective product. Products received with physical damage must be reported to Raj Musicals within 2 days of the delivery date.

Terms & conditions for return process:

  • Raj Musicals only accepts returns made within the first Ten (10) days after delivery.
  • All return items must include original packaging along the owner’s manual, warranty card and should not show any wear or abuse with the product.

The following items are non-returnable except for defects:

  • Opened or used sets of strings, boxes of reeds,
  • Computer software, Audio interface, Midi Keyboards (or any other product that require registration in order to be used. Once registered, the product cannot be reassigned to another user and therefore, we cannot accept the return)
  • Internal earphones, earplugs, traditional and ethnic wind instruments, Saxophone, harmonicas etc. (hygiene issues),
  • Pickups or other items that have been installed,
  • Drumheads and sticks, books, cassettes, CDs, DVDs, and videos.
  • Any instrument, whose serial number is missing, altered or tampered.
  • Products purchased as open box cannot be returned. Open Box products have been tested and are guaranteed to be functional. If your open box product is non-functional, please contact us.
  • Products damaged due to the use of an inappropriate power supply or products that were damaged due to voltage stability issues.

Return Process :

If you would like to return a product, it is required to contact us as soon as possible at +91-9540999000 or email us to [email protected].

All returns must be authorised and the return shipment must be mailed within 10 days of the delivery of your order.

Please pack the product .properly, as it was delivered to you, so that there is no damage or dents during return shipment process.

Please send your return to:

RAJ MUSICALS

2188/6, Main Road,

West Patel Nagar,

New Delhi – 110008

Ph - 9540999000

The refund will be initiated only after the package has been received back at our store at New Delhi.

The refund amount will be transferred, as per banking and payment gateway norms, within five business days of the receipt of the returned shipment at our store.

PLEASE NOTE THAT THIS RETURN POLICY IS APPLICABLE FOR YOUR ONLINE PURCHASES ON RAJMUSICAL.COM ONLY.

THIS RETURN POLICY IS NOT APPLICABLE IF YOU VISIT OUR SHOWROOM, CHOOSE AND PURCHASE THE INSTRUMENT PERSONALLY.

For further information on our guarantees, shipping, and return policies, please contact us.

EMI Available

 EMI FACILITY 

  • We provide financing option through  EMI and also by Credit Cards from all major banks. This facility helps you pay for your purchases in easy monthly installments. 

 EMI THROUGH CREDIT CARD 

  • Credit cards of following banks are eligible for EMI facility -
   

 HOW TO MAKE PAYMENT USING EMI FACILITY? 

  • If you have any of the above eligible Credit Cards. Follow the below steps.
  • On the payment page, go to the payment gateway PayU.
  • At the payment gateway select EMI option, your respective bank, desired EMI duration and click on Pay With EMI.

 HOW EMI PAYMENT FACILITY WORKS? 

As soon as you complete your order on the payment gateway, you will see the full amount charged on your credit card. This charge is blocked against your card limit and not billed in your billing cycle.

After 2-4 working days, your Bank will convert this charge into EMIs.

From your next billing cycle, you will be charged the specific EMI amount on your card bill and your credit limit will be reduced by the outstanding amount.

 EMI THROUGH BAJAJ FINSERV 

For  EMI option please Contact us  9540999000 or 7840087198 | Timings: 11:00 AM - 07:30 PM (Monday Closed)

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Charvel Pro-Mod DK24 HH 2PT CM Electric Guitar With Bag 2969411503 - Gloss Black
Charvel Pro-Mod DK24 HH 2PT CM Electric Guitar With Bag 2969411503 - Gloss Black

Charvel® turns modern high performance on its head with the new Pro-Mod DK24 HH 2PT CM, a brazen instrument for the progressive guitarist searching for an unparalleled spectrum of sound.

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Charvel Pro-Mod DK24 HH 2PT CM Electric Guitar With Bag 2969411503 - Gloss Black
Charvel Pro-Mod DK24 HH 2PT CM Electric Guitar With Bag 2969411503 - Gloss Black

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Overview

Charvel® turns modern high performance on its head with the new Pro-Mod DK24 HH 2PT CM, a brazen instrument for the progressive guitarist searching for an unparalleled spectrum of sound.

 

 

Featuring a sculpted shredder’s cut heel and a scalloped lower back bout for easy upper access to the fingerboard, the alder body in the classic Dinky™ style is cloaked in several stage-stealing finishes — Gloss Black.

 

 

 

 

The bolt-on caramelized maple “speed” neck has graphite reinforcement, silky-smooth hand-rubbed urethane back finish, heel-mount truss rod adjustment wheel and Luminlay® side dots. Its 12”-16” compound radius caramelized maple fingerboard features comfortable rolled edges, 24 jumbo frets, pearloid dot inlays and Graph Tech® TUSQ® XL nut.

 

 

 

Brimming with versatility courtesy of the mini two-way toggle switch for series and parallel, this axe features an HH pickup configuration consisting of a direct mount Custom Seymour Duncan® Full Shred TB-10 bridge pickup and direct mount Seymour Duncan® Alnico II Pro APH-1N neck pickup. The bridge pickup radiates a crisp top-end with low-end articulation, while the neck pickup has incredible range with soaring highs and silky lows.

 

 

 

 

Blending sophisticated style with assertive tone, the DK24 HH 2PT CM also offers premium modern features such as a five-way blade pickup switch, Stratocaster®-style skirt knobs for the volume (with 500K EVH® Bourns® low-friction potentiometer) and no-load tone controls, Gotoh® Custom 510 recessed tremolo bridge, locking tuners, chrome hardware and more.

 

GENERAL

  • Model Number    2969411503
  • Series    Pro-Mod
  • Color    Gloss Black
  • Number of Strings    6
  • Orientation    Right-Hand

BODY

  • Body Finish    Gloss
  • Body Shape    Dinky™
  • Body Material    Alder

NECK

  • Neck Material    Caramelized Maple
  • Neck Construction    Bolt-On with Graphite Reinforcement
  • Neck Finish    Hand-Rubbed Urethane
  • Neck Shape    Speed Neck with Rolled Fingerboard Edges
  • Neck Binding    None - Rolled Fingerboard Edges
  • Scale Length    25.5" (64.77 cm)
  • Fingerboard Radius    12"-16"
  • Compound Radius (304.8 mm to 406.4 mm)
  • Fingerboard Material    Caramelized Maple
  • Number of Frets    24
  • Fret Size    Jumbo
  • Nut Material    Graph Tech® TUSQ® XL
  • Nut Width    1.6875" (42.86 mm)
  • Position Inlays    4mm Pearloid Dot
  • Truss Rod Nut    Heel-Mount Truss Rod Adjustment Wheel
  • String Trees    Fender® Standard String Guide
  • Headstock    Licensed Fender® Stratocaster®
  • Neck Plate    None - 4-Bolt Sculpted Heel

ELECTRONICS

  • Bridge Pickup    Seymour Duncan® Full Shred™ TB-10
  • Neck Pickup    Seymour Duncan® Alnico II Pro™ APH-1N
  • Pickup Color    Black
  • Controls    Volume (500K EVH® Bourns® Low Friction Pot), No-Load Tone
  • Pickup Switching    5-Position Blade: Position 1. Bridge Pickup, Position 2. Both Outer Coils, Position 3. Bridge and Neck Pickup, Position 4. Both Inside Coils, Position 5. Neck Pickup
  • Auxiliary Switching    2-Position Mini Toggle Down/All Series, Up/All Parallel
  • Pickup Configuration    HH

HARDWARE

  • Bridge    Gotoh® Custom 510 Tremolo
  • Hardware Finish    Chrome
  • Tremolo Arm    Gotoh®
  • Tuning Machines    Charvel®-Branded Die-Cast Locking
  • Pickguard    None
  • Control Knobs    Strat®-Style Skirt
  • Switch Tip    Black
  • Saddle Height Wrench    Yes

AVAILABLE AT RAJ MUSICALS WITH ONE YEAR WARRANTY

Origin of product : N/A

 
Specification
Body Shape Pro-Mod DK24
Body Material Alder
Body Finish Gloss
Color Black
Neck Material Caramelized Maple
Neck Shape Charvel Speed Neck
Radius 12"-16" compound
Neck Joint Bolt-on 
Fingerbard Material Caramelized Maple
Fingerboard Inlays Dots
Number of Frets 24, Jumbo
Scale Length 25.5"
Nut Material GraphTech Tusq XL
Bridge / Tailpiece Gotoh Custom 510 Tremolo
Tuners Charvel Die-cast Locking
Neck Pickup Seymour Duncan Alnico II Pro APH-1N Humbucker
Middle Pickup NA
Bridge Pickup Seymour Duncan Custom Full Shred SH-10B Humbucker
Pickup Layout HH
Controls 1 x master volume, 1 x master tone
Switching 2-way mini-toggle (series/parallel), 5-way blade pickup switch
Strings Nickel Plated Steel, .009-.042
Case Gig Bag(RM)

 
Products Questions
 
Reviews(0)
 
Overview

Charvel® turns modern high performance on its head with the new Pro-Mod DK24 HH 2PT CM, a brazen instrument for the progressive guitarist searching for an unparalleled spectrum of sound.

 

 

Featuring a sculpted shredder’s cut heel and a scalloped lower back bout for easy upper access to the fingerboard, the alder body in the classic Dinky™ style is cloaked in several stage-stealing finishes — Gloss Black.

 

 

 

 

The bolt-on caramelized maple “speed” neck has graphite reinforcement, silky-smooth hand-rubbed urethane back finish, heel-mount truss rod adjustment wheel and Luminlay® side dots. Its 12”-16” compound radius caramelized maple fingerboard features comfortable rolled edges, 24 jumbo frets, pearloid dot inlays and Graph Tech® TUSQ® XL nut.

 

 

 

Brimming with versatility courtesy of the mini two-way toggle switch for series and parallel, this axe features an HH pickup configuration consisting of a direct mount Custom Seymour Duncan® Full Shred TB-10 bridge pickup and direct mount Seymour Duncan® Alnico II Pro APH-1N neck pickup. The bridge pickup radiates a crisp top-end with low-end articulation, while the neck pickup has incredible range with soaring highs and silky lows.

 

 

 

 

Blending sophisticated style with assertive tone, the DK24 HH 2PT CM also offers premium modern features such as a five-way blade pickup switch, Stratocaster®-style skirt knobs for the volume (with 500K EVH® Bourns® low-friction potentiometer) and no-load tone controls, Gotoh® Custom 510 recessed tremolo bridge, locking tuners, chrome hardware and more.

 

GENERAL

  • Model Number    2969411503
  • Series    Pro-Mod
  • Color    Gloss Black
  • Number of Strings    6
  • Orientation    Right-Hand

BODY

  • Body Finish    Gloss
  • Body Shape    Dinky™
  • Body Material    Alder

NECK

  • Neck Material    Caramelized Maple
  • Neck Construction    Bolt-On with Graphite Reinforcement
  • Neck Finish    Hand-Rubbed Urethane
  • Neck Shape    Speed Neck with Rolled Fingerboard Edges
  • Neck Binding    None - Rolled Fingerboard Edges
  • Scale Length    25.5" (64.77 cm)
  • Fingerboard Radius    12"-16"
  • Compound Radius (304.8 mm to 406.4 mm)
  • Fingerboard Material    Caramelized Maple
  • Number of Frets    24
  • Fret Size    Jumbo
  • Nut Material    Graph Tech® TUSQ® XL
  • Nut Width    1.6875" (42.86 mm)
  • Position Inlays    4mm Pearloid Dot
  • Truss Rod Nut    Heel-Mount Truss Rod Adjustment Wheel
  • String Trees    Fender® Standard String Guide
  • Headstock    Licensed Fender® Stratocaster®
  • Neck Plate    None - 4-Bolt Sculpted Heel

ELECTRONICS

  • Bridge Pickup    Seymour Duncan® Full Shred™ TB-10
  • Neck Pickup    Seymour Duncan® Alnico II Pro™ APH-1N
  • Pickup Color    Black
  • Controls    Volume (500K EVH® Bourns® Low Friction Pot), No-Load Tone
  • Pickup Switching    5-Position Blade: Position 1. Bridge Pickup, Position 2. Both Outer Coils, Position 3. Bridge and Neck Pickup, Position 4. Both Inside Coils, Position 5. Neck Pickup
  • Auxiliary Switching    2-Position Mini Toggle Down/All Series, Up/All Parallel
  • Pickup Configuration    HH

HARDWARE

  • Bridge    Gotoh® Custom 510 Tremolo
  • Hardware Finish    Chrome
  • Tremolo Arm    Gotoh®
  • Tuning Machines    Charvel®-Branded Die-Cast Locking
  • Pickguard    None
  • Control Knobs    Strat®-Style Skirt
  • Switch Tip    Black
  • Saddle Height Wrench    Yes

AVAILABLE AT RAJ MUSICALS WITH ONE YEAR WARRANTY

Origin of product : N/A

 
Specification
Body Shape Pro-Mod DK24
Body Material Alder
Body Finish Gloss
Color Black
Neck Material Caramelized Maple
Neck Shape Charvel Speed Neck
Radius 12"-16" compound
Neck Joint Bolt-on 
Fingerbard Material Caramelized Maple
Fingerboard Inlays Dots
Number of Frets 24, Jumbo
Scale Length 25.5"
Nut Material GraphTech Tusq XL
Bridge / Tailpiece Gotoh Custom 510 Tremolo
Tuners Charvel Die-cast Locking
Neck Pickup Seymour Duncan Alnico II Pro APH-1N Humbucker
Middle Pickup NA
Bridge Pickup Seymour Duncan Custom Full Shred SH-10B Humbucker
Pickup Layout HH
Controls 1 x master volume, 1 x master tone
Switching 2-way mini-toggle (series/parallel), 5-way blade pickup switch
Strings Nickel Plated Steel, .009-.042
Case Gig Bag(RM)

  • Overview
    Overview

    Charvel® turns modern high performance on its head with the new Pro-Mod DK24 HH 2PT CM, a brazen instrument for the progressive guitarist searching for an unparalleled spectrum of sound.

     

     

    Featuring a sculpted shredder’s cut heel and a scalloped lower back bout for easy upper access to the fingerboard, the alder body in the classic Dinky™ style is cloaked in several stage-stealing finishes — Gloss Black.

     

     

     

     

    The bolt-on caramelized maple “speed” neck has graphite reinforcement, silky-smooth hand-rubbed urethane back finish, heel-mount truss rod adjustment wheel and Luminlay® side dots. Its 12”-16” compound radius caramelized maple fingerboard features comfortable rolled edges, 24 jumbo frets, pearloid dot inlays and Graph Tech® TUSQ® XL nut.

     

     

     

    Brimming with versatility courtesy of the mini two-way toggle switch for series and parallel, this axe features an HH pickup configuration consisting of a direct mount Custom Seymour Duncan® Full Shred TB-10 bridge pickup and direct mount Seymour Duncan® Alnico II Pro APH-1N neck pickup. The bridge pickup radiates a crisp top-end with low-end articulation, while the neck pickup has incredible range with soaring highs and silky lows.

     

     

     

     

    Blending sophisticated style with assertive tone, the DK24 HH 2PT CM also offers premium modern features such as a five-way blade pickup switch, Stratocaster®-style skirt knobs for the volume (with 500K EVH® Bourns® low-friction potentiometer) and no-load tone controls, Gotoh® Custom 510 recessed tremolo bridge, locking tuners, chrome hardware and more.

     

    GENERAL

    • Model Number    2969411503
    • Series    Pro-Mod
    • Color    Gloss Black
    • Number of Strings    6
    • Orientation    Right-Hand

    BODY

    • Body Finish    Gloss
    • Body Shape    Dinky™
    • Body Material    Alder

    NECK

    • Neck Material    Caramelized Maple
    • Neck Construction    Bolt-On with Graphite Reinforcement
    • Neck Finish    Hand-Rubbed Urethane
    • Neck Shape    Speed Neck with Rolled Fingerboard Edges
    • Neck Binding    None - Rolled Fingerboard Edges
    • Scale Length    25.5" (64.77 cm)
    • Fingerboard Radius    12"-16"
    • Compound Radius (304.8 mm to 406.4 mm)
    • Fingerboard Material    Caramelized Maple
    • Number of Frets    24
    • Fret Size    Jumbo
    • Nut Material    Graph Tech® TUSQ® XL
    • Nut Width    1.6875" (42.86 mm)
    • Position Inlays    4mm Pearloid Dot
    • Truss Rod Nut    Heel-Mount Truss Rod Adjustment Wheel
    • String Trees    Fender® Standard String Guide
    • Headstock    Licensed Fender® Stratocaster®
    • Neck Plate    None - 4-Bolt Sculpted Heel

    ELECTRONICS

    • Bridge Pickup    Seymour Duncan® Full Shred™ TB-10
    • Neck Pickup    Seymour Duncan® Alnico II Pro™ APH-1N
    • Pickup Color    Black
    • Controls    Volume (500K EVH® Bourns® Low Friction Pot), No-Load Tone
    • Pickup Switching    5-Position Blade: Position 1. Bridge Pickup, Position 2. Both Outer Coils, Position 3. Bridge and Neck Pickup, Position 4. Both Inside Coils, Position 5. Neck Pickup
    • Auxiliary Switching    2-Position Mini Toggle Down/All Series, Up/All Parallel
    • Pickup Configuration    HH

    HARDWARE

    • Bridge    Gotoh® Custom 510 Tremolo
    • Hardware Finish    Chrome
    • Tremolo Arm    Gotoh®
    • Tuning Machines    Charvel®-Branded Die-Cast Locking
    • Pickguard    None
    • Control Knobs    Strat®-Style Skirt
    • Switch Tip    Black
    • Saddle Height Wrench    Yes

    AVAILABLE AT RAJ MUSICALS WITH ONE YEAR WARRANTY

    Origin of product : N/A

  • Specification
     
    Specification
    Body Shape Pro-Mod DK24
    Body Material Alder
    Body Finish Gloss
    Color Black
    Neck Material Caramelized Maple
    Neck Shape Charvel Speed Neck
    Radius 12"-16" compound
    Neck Joint Bolt-on 
    Fingerbard Material Caramelized Maple
    Fingerboard Inlays Dots
    Number of Frets 24, Jumbo
    Scale Length 25.5"
    Nut Material GraphTech Tusq XL
    Bridge / Tailpiece Gotoh Custom 510 Tremolo
    Tuners Charvel Die-cast Locking
    Neck Pickup Seymour Duncan Alnico II Pro APH-1N Humbucker
    Middle Pickup NA
    Bridge Pickup Seymour Duncan Custom Full Shred SH-10B Humbucker
    Pickup Layout HH
    Controls 1 x master volume, 1 x master tone
    Switching 2-way mini-toggle (series/parallel), 5-way blade pickup switch
    Strings Nickel Plated Steel, .009-.042
    Case Gig Bag(RM)

  • Products Questions
     
    Products Questions






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  • 100% Secure Shopping

    Shopping at Raj Musicals is 100% Safe.

    We understand that security is essential when buying online.
    That's why we have worked hard to create one of the safest online shopping environments in the
    industry.

  • Genuine Product

  • Money Back Guarantee

    MONEY BACK GUARANTEE / RETURN POLICY FOR ONLINE SHOPPING AT WWW.RAJMUSICAL.COM

    10-DAY 100% SATISFACTION GUARANTEE

    If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 10 days from the Delivery date.

    RAJ MUSICALS only accepts returns made within the first 10 days from delivery.

    Should you find it necessary to return any merchandise, it must be shipped within this 10-day guarantee period. All returned items must be in the original packaging complete with all components including the warranty card and owner’s manual and show no signs of wear or abuse.Please pack the item properly, as it was delivered to you, so that there is no damage or dents during return shipment process. Otherwise the return will either be refused or subject to a 15% restocking fee.

    Refunds are made for product value only, excluding shipping and handling charges, unless you have received a damaged or defective product. Products received with physical damage must be reported to Raj Musicals within 2 days of the delivery date.

    Terms & conditions for return process:

    • Raj Musicals only accepts returns made within the first Ten (10) days after delivery.
    • All return items must include original packaging along the owner’s manual, warranty card and should not show any wear or abuse with the product.

    The following items are non-returnable except for defects:

    • Opened or used sets of strings, boxes of reeds,
    • Computer software, Audio interface, Midi Keyboards (or any other product that require registration in order to be used. Once registered, the product cannot be reassigned to another user and therefore, we cannot accept the return)
    • Internal earphones, earplugs, traditional and ethnic wind instruments, Saxophone, harmonicas etc. (hygiene issues),
    • Pickups or other items that have been installed,
    • Drumheads and sticks, books, cassettes, CDs, DVDs, and videos.
    • Any instrument, whose serial number is missing, altered or tampered.
    • Products purchased as open box cannot be returned. Open Box products have been tested and are guaranteed to be functional. If your open box product is non-functional, please contact us.
    • Products damaged due to the use of an inappropriate power supply or products that were damaged due to voltage stability issues.

    Return Process :

    If you would like to return a product, it is required to contact us as soon as possible at +91-9540999000 or email us to [email protected].

    All returns must be authorised and the return shipment must be mailed within 10 days of the delivery of your order.

    Please pack the product .properly, as it was delivered to you, so that there is no damage or dents during return shipment process.

    Please send your return to:

    RAJ MUSICALS

    2188/6, Main Road,

    West Patel Nagar,

    New Delhi – 110008

    Ph - 9540999000

    The refund will be initiated only after the package has been received back at our store at New Delhi.

    The refund amount will be transferred, as per banking and payment gateway norms, within five business days of the receipt of the returned shipment at our store.

    PLEASE NOTE THAT THIS RETURN POLICY IS APPLICABLE FOR YOUR ONLINE PURCHASES ON RAJMUSICAL.COM ONLY.

    THIS RETURN POLICY IS NOT APPLICABLE IF YOU VISIT OUR SHOWROOM, CHOOSE AND PURCHASE THE INSTRUMENT PERSONALLY.

    For further information on our guarantees, shipping, and return policies, please contact us.

  • EMI Available

     EMI FACILITY 

    • We provide financing option through  EMI and also by Credit Cards from all major banks. This facility helps you pay for your purchases in easy monthly installments. 

     EMI THROUGH CREDIT CARD 

    • Credit cards of following banks are eligible for EMI facility -
       

     HOW TO MAKE PAYMENT USING EMI FACILITY? 

    • If you have any of the above eligible Credit Cards. Follow the below steps.
    • On the payment page, go to the payment gateway PayU.
    • At the payment gateway select EMI option, your respective bank, desired EMI duration and click on Pay With EMI.

     HOW EMI PAYMENT FACILITY WORKS? 

    As soon as you complete your order on the payment gateway, you will see the full amount charged on your credit card. This charge is blocked against your card limit and not billed in your billing cycle.

    After 2-4 working days, your Bank will convert this charge into EMIs.

    From your next billing cycle, you will be charged the specific EMI amount on your card bill and your credit limit will be reduced by the outstanding amount.

     EMI THROUGH BAJAJ FINSERV 

    For  EMI option please Contact us  9540999000 or 7840087198 | Timings: 11:00 AM - 07:30 PM (Monday Closed)

  • Free Technical Support

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